Please enable JavaScript in your browser to complete this form.The Alpena County George N. Fletcher Public Library is launching a new five-year strategic plan. The following survey will help the library staff and board design a roadmap to a successful plan. 1. What is your zipcode? *2. What is your age group? (Select one) *10-1415-1819-2223-3435-4445-5455-6465-7475 and over3. How often do you visit Alpena County George N. Fletcher Public Library? (Select one) *Multiple times per week2-3 times per month4-6 times per yearRarely or never4. If you do not use the library regularly, why not? (Check all that apply)Prior fines or feesBuy my own books, magazines, DVDs, etc.Parking is too difficultIt is hard to find what I’m looking forDon’t have transportationDon’t have a library cardLibrary hours are not convenientLibrary staff are unwelcoming5. If you have visited the library in the past year, how did you use the library? (Check all that apply)Access Wi-FiBorrow itemsDownload e-books, audiobooks, or streaming mediaUse the computersMake copies, fax, or print documentsUse the public restroomsResearch or homework helpAttend a program or exhibitUse the Makerspace/Memory LabBrowse the collectionWork, study, or readLook for jobsTech HelpMeet or socialize with othersUse Special Collections/Local History/Genealogy6. Which of the items listed below would be of value to you and/or your family in the next few years? (Check all that apply) How your did a. Education *Reading and basic skills tutoring to help adults succeed in life and workEarly reading programs to help young children prepare for schoolSTEAM (Science, Technology, Engineering, Arts, Math) programs for children and teensA wide range of adult learning materialsA wide range of adult learning experiencesOnline learning opportunitiesNone of these are important to meb. Internet Access and Digital Inclusion *Free high-speed broadband and WiFi Internet access, with public computing, printing, and scanning servicesPrograms to teach people, including children and senior citizens, how to use digital tools such as computers, tablets, smartphones, and appsTechnology tools for loan, such as mobile hotspots, laptops, and tablets that allow home use of broadband internet servicesLaptops or tablets for people to use in the libraryDigital tools and equipment such as 3D printers, microphones, and cameras for creating audio podcasts, music, videos, art, and computer programs at the libraryNone of these things are important to mec. Enrichment and Entertainment *Books, magazines, movies, and music in traditional and digital formats to enrich people’s leisure timeAccess to interlibrary loan (getting items from other libraries)A wide range of arts and culture experiences for all ages, such as concerts, exhibits, movies, book discussion, author events, etc.Items for hands-on learning and fun in the library, or to borrow for home use, such as board games, musical instruments, specialty craft equipment, appliances, and toolsNone of these are important to med. Public Services and Community Engagement *Meeting space for study/discussion groups; and community organizations and clubsESL and citizenship materials and classesDelivery to homebound community membersForums for public discussions and civic involvementResources for patrons with dementia, developmental disabilities, or other conditions and their caregiversPreserving Alpena history resources and making them easily accessible to the publicRedbox-style 24/7 pickup and return service for library materials at non-library locations via kiosk dispensersComfortable space for reading, working, socializing, and relaxing at the libraryNone of these are important to mee. Economic and workforce development *Provide training, technology, and resources to help people develop job-related skillsConnect people to training and career development resources in the communityWork space for mobile workers and entrepreneursInformation and training on how to start a businessBusiness support services, such as access to databases, market analysis, sample business plans, and opportunities to connect with mentors and small business counselorsNone of these are important to me7. Please select up to 5 program topics that interest you most. *ArtAuthor visitsConcertsCraftsCurrent AffairsEnvironmentFilmsFinance, career, businessGardening/natureGenealogyLocal HistoryMind/bodyMusicParenting/family lifeLiterature, poetry, philosophyScienceTech topicsWriting workshops8. How would you rate your satisfaction with Alpena County George N. Fletcher Public Library? ACGNFPL has excellent customer service. *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeI feel welcome when I visit the library. *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeACGNFPL understands my needs *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeACGNFPL staff are extremely helpful *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeACGNFPL staff are extremely knowledgeable *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeACL staff assist me quickly and efficiently *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeI would recommend ACGNFPL to a friend *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree9. How do you prefer to learn about library services/programs? (Check all that apply) *Flyers in the libraryLibrary websiteFlyers around townWord of mouthSocial mediaLibrary staffLibrary newsletterNewspaper10. What do you use the library website for? (Check all that apply) *Account login (renew books, place holds)View library catalogDownload ebooks or audiobooksAccess electronic databasesAsk a librarian a questionLearn about programs and eventsHours/directions/general informationLibrary jobs/volunteer opportunitiesBook a meeting roomI don’t use the library websiteCustom Captcha * = Submit
